Shipping policy
Processing Time
Orders are processed within 2–4 business days after purchase. Custom items or made-to-order products may take a little longer. You’ll receive a confirmation email with tracking information once your order has shipped.
Shipping Rates
- We currently offer free shipping on select items (such as apparel).
- Standard shipping rates apply for other products and are calculated at checkout.
Estimated Delivery Time
- Standard U.S. shipping: 5–10 business days
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International shipping (if available): 10–20 business days
Delivery times may vary based on carrier delays, holidays, or weather.
Order Tracking
Once your order ships, you’ll get a tracking link by email. Please allow up to 48 hours for tracking to update.
Delays & Issues
We are not responsible for delays caused by carriers, incorrect addresses provided by the customer, or customs processing times.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at [your business email] within 7 days of delivery so we can make it right.
Returns & Exchanges
For information on returns and exchanges, please see our Return Policy.